FAQ Header
What packaging options are available?
Aluminium bottles, epoxy-lined drums, IBC totes and small retail bottles from 5 ml. Custom labelling is supported.
Can you develop a custom blend?
Yes. Our team can formulate, stabilize and test custom blends, with a typical development cycle of 10-15 working days.
What payment methods are accepted?
T/T, L/C at sight and, for repeat customers, net-30 terms after three completed orders.
Which shipping terms do you support?
We ship EXW, FOB and CIF. Air freight is available for urgent orders under 200 kg.
What quality documents are provided per batch?
Each batch ships with a Certificate of Analysis, GC-MS chromatogram, SDS and, where applicable, organic transaction certificate.
Which certifications do you hold?
We hold USDA Organic, ECOCERT and Fair for Life certifications, with audit reports available on request.
How can I request a sample?
Samples of 30-100 ml are available free of charge; you only cover the courier cost. Submit the inquiry form on the supplier page.
What is the minimum order quantity and lead time?
Standard MOQ is 25-200 kg depending on the oil. Production lead time is 20-30 days after order confirmation, plus shipping.
What is the recommended usage rate of Citrus × limon oil in different products?
Dose depends on the product type and the target market rules; the numbers below are starting points for formulation trials. ApplicationStarting doseFine fragrance compound1-10% of the compound, within the IFRA category limitLeave-on cosmetics0.1-1%, capped by the allergen limitRinse-off products0.5-3%Food flavouringppm level in the finished food, set by the categoryCandles and home fragrance3-10% of the fragrance loadRun a stability and compatibility trial on the actual base — citrus oils behave differently in surfactant, ethanol and wax systems.