FAQ – B2B

Viscous liquid to semi-solid waxy paste, pale yellow to cream to brownish; warms to free-flowing liquid at 30–40°C.

12-month warranty vs COA, free replacement/refund for confirmed deviations, technical support and master-lot continuity.

0.01–1% cosmetics, 1–5% perfume concentrate/solid perfume/candles, 0.5–2% body oil; always dilute for skin.

Store sealed at 5–25°C away from light/heat; transport as UN1993 Class 3; shelf life 36 months.

36-month shelf life at 5–25°C sealed; use within 12 months after opening; batch and expiry printed on pack.

Soluble in ethanol and fixed oils/DPG, practically insoluble in water and glycerin; pre-dissolve before blending.

Courier for small orders, air/sea freight for volume; UN1993 Class 3 flammable packaging; insurance available.

Supply follows the annual spring harvest; reserve 3–6 months ahead; aged stock covers year-round demand.

1–5% fragrance load in candles, 3–10% diffuser base; wax-soluble, strong throw in paraffin/soy/coconut wax.

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