FAQ Header
What is your complaint and resolution process if a batch is not satisfactory?
5-step complaint process with 24h acknowledgement, retained-sample investigation and replacement/credit remedies.
Do you provide a Certificate of Analysis (COA) for every batch?
Every batch ships with COA: appearance, aroma, melting point, solubility, residual solvent, GC-MS and traceability.
Which certifications and international standards does the rose flower wax meet?
COA + GC-MS per batch; aligned with ISO 9842, FEMA 3658/2989, CAS 8007-01-0, ISO 22716.
What is the exact botanical source of this rose flower wax?
100% Rosa damascena Mill. fresh petals, single botanical origin, full batch traceability.
How consistent is rose flower wax between batches?
GC-MS tested against reference; lot-blending service available to lock consistency for large repeat orders.
How intense and long-lasting is the rose aroma of the flower wax?
Medium-strong damask rose scent with honeyed undertones; acts as a natural fixative in finished products.
Which products can rose flower wax be used in?
Used in perfumery, skincare, lip care, candles, soap and cosmetic pencils with category-specific dosing.
What does the rose flower wax look like at room temperature?
Soft reddish-brown waxy solid at room temperature with an intense romantic rose aroma.
Does rose flower wax contain allergens and what must be declared on the label?
Naturally contains trace citronellol, geraniol, linalool; full GC-MS allergen data supplied for EU/US declaration.